Why Does Prime Video Keep Crashing

This guide volition show y'all how to fix common Amazon Prime number video problems to get dorsum to watching shows or movies. If you are left wondering, "Is Amazon Prime Video down?" we'll testify you where to check and what to do if the problem is on your device or network. Nosotros also have a quick fix for Amazon Prime Video error 7031.

We're seeing occasional upticks in Amazon Prime Video errors every bit more viewers use the service to scout during the day and peculiarly in the evening. Amazon Prime Video, too known by some users as Amazon Instant Video, is a streaming service that is free with Amazon Prime. There are thousands of gratis shows and movies to stream, but Amazon does charge to purchase or rent some movies and shows.

You can lookout movies, Boob tube shows, and original series on Amazon Prime Video free of charge. There are apps for the iPhone, iPad, Apple Television receiver, Android, PS4, Xbox One, smart TVs, and other devices.

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Customers can meet Amazon Prime number Video streaming problems, connectedness problems and may run across Amazon Prime number Video mistake codes while trying to use the service. You lot'll meet complaints from users that the Amazon Prime Video service will disconnect or that there is an error saying, "Unavailable, effort once more later."

How to prepare common Amazon Video problems.

Utilize this guide to set common Amazon Prime Video problems with streaming, your devices, and problems downloading Prime number Videos to your telephone or tablet to watch offline.

Is Amazon Prime Video Down?

In virtually cases, the problem is in your home or with the app on the device you are using, but sometimes Amazon does get downwards. Yous can check Down Detector to see if Amazon Prime number Video is down today and run into other users who share if the service is experiencing issues.

If at that place is an outage, you lot will need to wait for it to pass to use the service. You tin can effort using an alternate service like Netflix or Hulu, both of which offer free trials.

Go on in mind that Amazon Prime Video runs on Amazon Web Services (AWS), ane of the most robust cloud providers in the world. Many of the biggest apps, services, and websites run on AWS and in that location are multiple redundancies to forestall downtime. If Amazon Prime Video does go down, it may not get downward for everyone and comes back online relatively quickly.

Another way to avert Amazon Prime Video downtime is to make sure you have a few episodes or movies you plan on watching downloaded to your phone or tablet.

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How to Fix Amazon Prime number Video Error 7031

How to fix Amazon Prime Video fault 7031.

When Amazon Prime Video is down, you may run into error 7031. This is an issue that typically impacts Chrome. You can get around it past using Safari on Mac and possibly Edge on Windows computers. Nosotros had success switching to Safari on Mac and our video immediately started playing.

If you cannot apply another browser, try restarting Chrome and playing the video again. If the video still won't play, try restarting your estimator.

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How to Set Amazon Prime number Video Streaming Problems

Most Amazon Prime number Video streaming bug stem from a poor Internet connection. Yous can run a speed test using this service to see if your connection is fast enough. You'll need at least a 1.5Mbps connection to stream SD and iii.5Mbps connection to stream Hd. Keep in mind that these are bodily speeds, not the speed that your Isp advertises.

Check to See if Your Net Speed is Fast Enough for Amazon Prime number Video with Fast.com

You can check your device's Internet connection speed by visiting Fast.com. The site will show you how fast your connectedness is between your device and the Net. Obviously, 180Mbps as seen in the above test is more than fast plenty to stream Amazon Prime number Video, just information technology is simply about ane-fifth of the provider's advertised speed. The same affair may be happening to your connection on a lower calibration, especially if your router is placed a few rooms away or if others are using the Internet at the same fourth dimension.

You can besides download the SpeedTest app from the App Store or Google Play shop to test your Internet connection's speed.

You may meet the following Amazon Prime Video fault codes when yous have streaming problems. Amazon Prime Video errors 1007, 1022, 7003, 7005, 7031, 7135, 7202, 7203, 7204, 7202, 7206, 7207, 7230, 7235, 7250, 7251, 7301, 7303, 7305, 7306, 8020, 9003.

If your speed still isn't fast enough using, you may need to call your Isp for help. That can be Time Warner, Spectrum, Verizon, Comcast, or some other similar company. Before you practice that, you tin try the steps below on your own.

This is the place to expect if yous have Amazon Prime Video streaming problems.

The offset thing to exercise is unplug your modem and router and turn off the device you are trying to use to stream. Leave all of these turned off for 60 seconds. Then plug the modem dorsum in, then the router, and and so when all the lights await normal, turn your other device dorsum on. The modem is the small box from your cable or internet visitor and the router typically sits next to it with an antenna sticking out. Once everything is booted back up, you can effort streaming once again.

Users who are trying to stream Amazon Prime video over a cell phone connection should turn Airplane mode on for a few seconds then off to reset the connection.

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You lot can also try pausing other things you lot are doing on the internet. This includes gaming, making phone calls with a telephone connected to your domicile internet, and downloading large files. If all of this fails, y'all may need to piece of work on connectivity overall.

You should likewise make sure that your Amazon Prime Video app is updated and if possible that your iPhone, iPad, Android, or Burn down tablet is up to engagement. You can also update your Tv set software, which can solve many streaming problems likewise.

How to Fix Amazon Prime Video Connection Problems

If you can't ready your Amazon Prime Video problems using the tips above, you may need to take things upwardly a notch and look at your connections.

If you accept an older router it may not be able to handle streaming video across your house. Keep in heed that routers that worked fine in an flat may non handle a larger firm or even a bigger apartment.

Check your router as well to solve Amazon Prime Video problems.

You can try moving your router to a higher position, which is especially important if y'all have it tucked nether a shelf. You can also try running an ethernet cable to your TV or streaming device to meet if that solves the trouble. At the cease of the mean solar day, you lot may need to buy a whole home wifi arrangement or a better router.

Y'all tin also attempt connecting to your telephone as a hotspot to dominion out dwelling internet issues, only keep an heart on how much data you utilize if yous go this route.

At the cease of the solar day, you may need to buy a whole home wifi organisation or a ameliorate router. Both of these solutions would help with streaming to an iPhone, iPad, or Android device also as any other wireless device in the house.

How to Set up Amazon Prime number Video Download Problems

Y'all tin download Amazon Prime number Videos to your iPhone, iPad, or Android to watch offline. This is awesome for when you are traveling or when you want to go along your data use in check. Unfortunately, this doesn't e'er work.

How to fix Amazon Prime Video download issues.

Make sure you have a paid Amazon Prime membership. You cannot download videos with the household share option. You also must be in the U.S. or U.South. territories, so y'all're out of luck if you're trying to download shows while traveling out of the country.

You also demand a Fire Tablet (not 1st gen), Android telephone, Android tablet, iPhone, or iPad to download Amazon Prime number videos.

If you fit all these catches and still have problems, hither are things to endeavor. Restart your device. This tin solve many issues. If that fails, delete the Amazon Prime number Video app and reinstall it. You lot'll need to re-sign in, but it can gear up many problems. Y'all can also update your apps and your device.

How to Fix Android Amazon Prime number Video Problems

How to set up Android Amazon Prime Video problems.

Android Amazon Prime video issues fit into many of the bug nosotros've talked nearly, just at that place is something you lot tin can do on Android that tin can prepare your video problems.

Try restarting your device, and so if yous still have problems information technology is a good idea to clear the app data. Go to Settings -> Apps or Application Manager -> Amazon Video -> Tap on Clear Data and tap on Ok.

You may need to sign in again, merely this tin can prepare a lot of problems on the Android Prime Video app. Continue in mind if y'all use the Amazon Underground app, you may need to echo these steps for that app as well. If this doesn't ready your problem, uninstall the app and re-install information technology.

How to Prepare iPhone & iPad Amazon Prime Video Issues

How to fix Amazon Video problems on iPhone or iPad.

There is no built-in fashion to clear the app data on the iPhone or iPad. Instead, you demand to uninstall the Amazon Prime number Video app and re-install it. This tin can reset the app and prepare many issues.

To uninstall the Amazon Prime Video app, only printing and hold the app'due south icon until it starts to wiggle. So printing the "X" in the top-left corner. You may need to re-enter your amazon login credentials after reinstalling the Amazon Prime Video app.

If your videos go on jumping back in place to a specific point, endeavour restarting the app, and if information technology is a downloaded video you lot may demand to reinstall it from the App Shop.

How to Fix Amazon Prime Video Login Problems

You lot may demand to restart your device to log in.

Amazon Prime Video fault 5005 happens when you lot effort to login to Amazon Prime Video and sentry videos. Amazon says that these are most often related to connectivity bug and they will resolve in a trivial while.

Proceed in mind that you lot can connect multiple devices to your Amazon Prime Video business relationship, simply you tin only stream to two devices at the same time.

Instead of sharing your Amazon countersign, y'all tin make an Amazon Household and those users tin play videos on Amazon Prime, but you tin only stream to two devices at the same time, including household members.

With more people spending more time at dwelling house recently, this can be a real challenge for families with multiple children. One fashion to piece of work effectually this is to download Amazon Prime videos onto your phone or tablet. And so put the device into airplane mode and you should be able to watch the downloaded videos without counting every bit i of the 2 streamers.

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How to Fix Amazon Video Smart Idiot box Issues

If y'all have bug using Amazon Video on your Smart Telly, you can usually fix this i on your own, only if information technology is a very old Smart Tv set you may be out of luck. On older systems, the best bet for a better Amazon Video experience is to buy an Amazon Fire Boob tube stick.

The first thing to try is restarting your TV. You may also need to unplug your TV for a minute and and then plug back in and see if it works. This can solve many issues with the app that you utilize on your smart Telly. It also allows the TV to establish a new connection with Amazon Prime Video.

You can also check for updates to your Smart Boob tube software, which may or may non be available. Sometimes the company that makes your Tv volition update the app or the overall software to add new features and compatibility with updates on Amazon'due south side. This varies from Boob tube to Boob tube, so look in settings for an update option.

Last update on 2022-07-09. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API

Source: https://www.gottabemobile.com/common-amazon-prime-video-problems-fixes/

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